Wednesday, August 22, 2007
These Are Changing Times
Sometimes, we are forced in directions that we ought to have found for ourselves. Don’t you just hate that?
Why is it that when we think of changing something for the better it’s a great idea, but when management changes something for the better we get upset? I suppose the real question is, “What do you mean by ‘better’?” “Better” usually means the situation got easier for me. Perhaps I can give part of my work to someone else. Perhaps I can eliminate some unnecessary paperwork. Perhaps I can offer suggestions to making my job more efficient. All these are noble efforts.
What team members fail to understand, however, is that it is the team leader’s responsibility to CONTINUALLY look for opportunities to either increase revenue or decrease expenses. Making changes in either of these areas will definitely impact how you approach your work. Some changes you will agree with; others you won’t.
How you react to changes that you believe negatively affect your job will probably determine how your team leader involves you in the change process the next time business dictates a new way of doing things.
If you want to be “in the know” about changes in your workplace, open yourself up to the possibility that your reactions (negative or positive) may set the tone for your entire team. It’s all about communication - actively listen to the business concern, ask clarifying questions to better understand the situation, only pass on truthful statements to team members. Don’t editorialize your impressions or feelings. Be seen as a resource not an obstacle.
Until next time...live like you mean it!
Marjorie