Thursday, June 19, 2008
Thinking On Your Feet
One of the managers I coach called me highly frustrated. He had just completed a presentation to his executive team after months of preparation (which included the data analysis phase). He went into the meeting confident and full of energy. His quandary - a senior VP questioned some of the data collection methods and wanted an explanation. This manager fumbled through an answer which threw off his self-confidence, and the board did not accept his proposal. He was angry with himself for having “blown” it.
After working through all the things he thought went badly, I asked - “So what can you do to think better on your feet and not get rattled by questions?” Here are his suggestions:
HOW TO THINK ON YOUR FEET
1. Don’t rush the answer. Take a breath and allow your mind to settle down.
2. Know your material inside out. Be able to easily find the back-up documentation.
3. Ask a question back to allow yourself more time to think.
4. Keep voice tones low, speak at a normal pace, and continuing breathing so you don’t run out of air.
5. Answer as completely as you can. Commit to finding an answer quickly if it’s not at your fingertips.
6. Maintain eye contact—you have nothing to hide.
Remember these tips if you are ever caught off guard. They will enhance your leadership skills.
Until next time...live like you mean it!
Marjorie